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    What is bounce rate?

    Bounce rate describes visits where someone lands on a page and leaves without taking another action. The reel uses clicks, calls and a second page as examples of what a visitor might do next.

    The fix

    • Make the page answer what the visitor searched for near the top.
    • Put a clear next step where visitors can see it easily.
    • Check that the page loads quickly on a phone.

    On your phone, does your page answer the search quickly and show a clear next step near the top?

    In more detail

    Give visitors a reason to stay and a clear next step

    The reel explains bounce rate through a familiar visit: someone opens a page, then leaves without clicking, calling or opening another page. It is a useful way to think about whether your website gives people what they came for. A visit on its own does not tell you whether someone found the right service or felt ready to get in touch.

    A high bounce rate can be a reason to look more closely at the page, rather than a verdict on your whole website. The script says people often leave when they do not find what they expected. Start by reading the page as a visitor arriving from search. Can you quickly understand what the business offers and whether it answers your question?

    The first practical change in the reel is to answer the search quickly. Put the important information where a visitor can find it without working through a long introduction. If the page is about a service, make that service clear. Avoid making someone guess whether they have reached the right place before they can decide what to do next.

    The next step should be just as easy to understand. The script mentions a click, a call or another page as possible actions. Choose a next step that fits what the visitor needs, and make it visible near the top. A useful action gives someone a way forward, rather than leaving them to search through the rest of the website.

    Loading on a phone is the other part of the advice. Open the page on your own phone and notice whether you can read the main information and use the next step without waiting or struggling. A clear message is less useful if the visitor leaves before it appears. Treat loading and clarity as parts of the same experience.

    The check is about the page you can actually see, not guessing an analytics result. Review whether it answers the search, offers an obvious next step and loads comfortably on a phone. Those are the practical changes covered by the reel. Launch Labs UK offers a free website audit as a starting point for looking at your website, without promising a particular bounce rate.

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    Common questions

    Does a high bounce rate mean my page is bad?

    Not necessarily. The reel treats it as a reason to check whether visitors find what they came for, rather than proof that the whole website needs replacing.

    What should I check near the top of my page?

    Check that the page answers the search clearly and gives visitors an obvious next step. Someone should not have to hunt for a way to call or continue.

    Why should I check the page on a phone?

    The reel recommends making sure the page loads quickly on a phone. Open it yourself and check that the main answer and next step are easy to reach.

    How Launch Labs UK helps

    Launch Labs UK designs small business websites with clear service information and an easy next step. Start with a free website audit to review your existing site.

    See our small business website design